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Global status of the SPI Audit programme across the chain.

Objective
62.40%
Annual SPI goal
Hotels
20
9AME 8EMEA 3CUBA
Audit reports
12
8 in progress 12 published

SPI Audit

Recent activity across all auditing stages.

View all
Hotel
Division
Region
Submitted
GP
Iberostar Grand Paraíso
IBE-002
AME
Mexico
May 18, 2026
DA
Iberostar Selection Diar El Andalous
IBE-008
EMEA
Tunisia
May 17, 2026
FB
Iberostar Founty Beach
IBE-011
EMEA
Morocco
May 15, 2026
RH
Iberostar Grand Rose Hall
IBE-005
AME
Jamaica
May 14, 2026
Hotel
Division
Region
Reviewed
By
Round
AN
Iberostar Selection Anthelia
IBE-003
EMEA
Canary Islands
May 16, 2026
CM
Carlos M.
R1
PM
Iberostar Selection Playa Mujeres
IBE-014
AME
Mexico
May 15, 2026
AR
Ana R.
R1
LA
Iberostar Selection Lagos Algarve
IBE-007
EMEA
Portugal
May 13, 2026
ML
Marie L.
R2
ES
Iberostar Selection Esmeralda
IBE-009
CUBA
Cuba
May 12, 2026
CM
Carlos M.
R1
Hotel
Division
Region
Published
BA
Iberostar Selection Bávaro
IBE-001
AME
Dominican Republic
May 10, 2026
SB
Iberostar Selection Bahia
IBE-006
AME
Brazil
May 8, 2026
AP
Iberostar Selection Albufera Park
IBE-004
EMEA
Balearic Islands
May 5, 2026
HM
Iberostar Heritage Grand Mencey
IBE-012
EMEA
Canary Islands
May 2, 2026

Most compliant indicators

Top performers across the chain.

All
1.01.01 Circular Economy
The hotel provides drinking water fountains for its guests and staff to fill their bottles.
94%
1.03.01 Circular Economy
The hotel does not send waste to landfill sites.
91%
1.09.04 Circular Economy
The hotel submits its water bills.
89%
4.06.01 Climate action
The hotel meets the annual energy savings target.
87%
6.04.03 Responsible growth
Newly recruited staff receive a sustainability module as part of their training.
85%

Indicators needing attention

Lowest compliance across the chain.

All
2.02.10 Nature
Hotels with wildlife have a management plan and an agreement with a conservation organisation.
32%
2.06.01 Nature
The hotel's wastewater treatment plants have the operating permits required by law.
38%
2.02.07 Nature
The hotel manages seagrass beds within its sphere of influence according to Nature dept. guidelines.
41%
4.08.01 Climate action
The hotel meets its annual fluorinated gas reduction target.
44%
1.07.01 Circular Economy
The hotel has a food waste control system in place and manages incidents per protocol.
47%
Audit List

SPI Audit

Global status of the SPI Audit programme across the chain.

Objective
62.40%
Annual SPI goal
Hotels
20
9AME 8EMEA 3CUBA
Audit reports
12
8 in progress 12 published

SPI Audit

Recent activity across all auditing stages.

View all
Hotel
Division
Region
Submitted
GP
Iberostar Grand Paraíso
IBE-002
AME
Mexico
May 18, 2026
DA
Iberostar Selection Diar El Andalous
IBE-008
EMEA
Tunisia
May 17, 2026
FB
Iberostar Founty Beach
IBE-011
EMEA
Morocco
May 15, 2026
RH
Iberostar Grand Rose Hall
IBE-005
AME
Jamaica
May 14, 2026
Hotel
Division
Region
Reviewed
By
Round
AN
Iberostar Selection Anthelia
IBE-003
EMEA
Canary Islands
May 16, 2026
CM
Carlos M.
R1
PM
Iberostar Selection Playa Mujeres
IBE-014
AME
Mexico
May 15, 2026
AR
Ana R.
R1
LA
Iberostar Selection Lagos Algarve
IBE-007
EMEA
Portugal
May 13, 2026
ML
Marie L.
R2
ES
Iberostar Selection Esmeralda
IBE-009
CUBA
Cuba
May 12, 2026
CM
Carlos M.
R1
Hotel
Division
Region
Published
BA
Iberostar Selection Bávaro
IBE-001
AME
Dominican Republic
May 10, 2026
SB
Iberostar Selection Bahia
IBE-006
AME
Brazil
May 8, 2026
AP
Iberostar Selection Albufera Park
IBE-004
EMEA
Balearic Islands
May 5, 2026
HM
Iberostar Heritage Grand Mencey
IBE-012
EMEA
Canary Islands
May 2, 2026

Most compliant indicators

Top performers across the chain.

All
1.01.01 Circular Economy
The hotel provides drinking water fountains for its guests and staff to fill their bottles.
94%
1.03.01 Circular Economy
The hotel does not send waste to landfill sites.
91%
1.09.04 Circular Economy
The hotel submits its water bills.
89%
4.06.01 Climate action
The hotel meets the annual energy savings target.
87%
6.04.03 Responsible growth
Newly recruited staff receive a sustainability module as part of their training.
85%

Indicators needing attention

Lowest compliance across the chain.

All
2.02.10 Nature
Hotels with wildlife have a management plan and an agreement with a conservation organisation.
32%
2.06.01 Nature
The hotel's wastewater treatment plants have the operating permits required by law.
38%
2.02.07 Nature
The hotel manages seagrass beds within its sphere of influence according to Nature dept. guidelines.
41%
4.08.01 Climate action
The hotel meets its annual fluorinated gas reduction target.
44%
1.07.01 Circular Economy
The hotel has a food waste control system in place and manages incidents per protocol.
47%
Audit detail

Iberostar Grand Paraíso In review

Hotel code
IBE-002
Division
AME
Region
Mexico
Auditor
MR Marco Rivera
Audit date
May 18, 2026
Audit round
R2

Results by criteria

Performance across all criteria, grouped by sustainability area.

CriteriaResult
1.01CE. The use of single-use plastics is reduced, and circularity is ensured in products and packaging.73.3%
1.02CE. Systems for measuring and monitoring waste are established and maintained.64.2%
1.03CE. Effective waste minimization strategies focused on prevention, reuse, and recycling of materials are implemented.56.0%
1.04CE. Correct waste management is guaranteed through the allocation of human, financial, and technical resources.69.5%
1.05CE. Correct waste management procedures have been implemented and documented.58.0%
1.06CE. The waste reduction target has been met.60.2%
1.07CE. Food waste is systematically reduced.76.0%
1.08CE. The target for reducing organic waste is met.78.6%
1.09CE. A system for measuring and monitoring water consumption is in place.49.7%
CriteriaResult
2.01NA. All current and applicable environmental legislation and regulations are complied with.71.5%
2.02NA. The sustainable management of natural areas and local ecosystems under the hotel's administration is ensured.53.8%
2.03NA. Adequate management is in place to achieve the objectives related to greening and ecological restoration.66.1%
2.04NA. The goal of eradicating invasive plants has been achieved.62.9%
2.05NA. The goal of promoting endemic and native species has been achieved.68.4%
2.06NA. Wastewater treatment and compliance with water quality parameters are guaranteed.42.3%
2.07NA. The storage and use of hazardous substances is managed.74.8%
CriteriaResult
3.01BF. A system for monitoring and controlling the responsible consumption of fish is in place.71.0%
3.03BF. Training is provided on responsible fishing, and the employees are familiar with the concept.57.5%
3.04BF. The goal of consuming fish and seafood from responsible sources is met.64.8%
CriteriaResult
4.01CA. A system for monitoring and controlling energy consumption is in place.81.2%
4.03CA. Energy consumption is managed efficiently.72.4%
4.04CA. Emissions are reduced, and the transition to renewable energy sources is underway.51.0%
4.06CA. The objective of reducing energy consumption has been met.87.0%
4.08CA. The target for reducing leaks of fluorinated gases has been met.44.0%
4.09CA. Sustainable mobility and transport optimization are promoted.58.6%
4.10CA. Progress is being made towards reducing climate risks.66.7%
CriteriaResult
5.01DS. Support for local communities in the hotel's destination is promoted.68.9%
CriteriaResult
7.01CP. Working conditions meet local and international labour standards.79.4%
7.02CP. Health and safety policies are implemented across all operations.82.1%
7.03CP. Equal opportunity, diversity and inclusion are actively promoted.67.2%
7.04CP. Career development and training opportunities are available to staff.71.8%
7.05CP. Employee well-being and mental health initiatives are in place.54.6%
CriteriaResult
6.01RG. There is a commitment to environmental certification and good practices.74.2%
6.02RG. Sustainability is correctly managed and communicated throughout the customer experience.63.9%
6.03RG. The staff are familiar with sustainability strategies.57.4%
6.04RG. The staff are trained and educated on sustainability.85.0%

Results per department

Achieved score vs maximum possible, by operational department.

DepartmentResultMaximumDifference
General Management72.4%100%4.2
Kitchen68.1%100%1.8
Bars61.3%100%2.1
Housekeeping74.6%100%5.3
Maintenance65.0%100%0.6
Gardening58.9%100%3.4
3R70.2%100%2.7
Spa63.5%100%1.2
Entertainment59.7%100%1.9
Reception71.8%100%3.6
Guest Service66.4%100%0.9
Warehouse54.1%100%4.8
Hygiene and Quality77.3%100%6.1
General Management
13 indicators across 7 criteria · 72.4% compliance
8 Compliant
3 Partial
1 Not compliant
1 N/A
1.02

CE. Systems for measuring and monitoring waste are established and maintained.

1.02.03

The management is aware of the KPIs of the circular economy.

Edited by Marco · 2d ago
"Verified during site visit on May 10. KPIs dashboard reviewed with management team, all metrics tracking against targets."
Marco Rivera · 2 days ago·View log (2)
1.04

CE. Correct waste management is guaranteed through the allocation of human, financial, and technical resources.

1.04.01

The hotel has a 3R department with the resources defined for managing the waste generated by the establishment.

1.04.04

The hotel incorporates the 3R department into its operations.

Edited by Marco · 4h ago
"Partial: 3R activities are documented but not fully integrated into daily operations across all departments. Recommended action plan attached."
Marco Rivera · 4 hours ago·View log (1)
4.01

CA. A system for monitoring and controlling energy consumption is in place.

4.01.02

Management has access to energy-saving data on the energy and consumption monitoring system dashboard.

5.01

DS. Support for local communities in the hotel's destination is promoted.

5.01.01

The person responsible is familiar with the concept of local communities.

5.01.02

The hotel establishes formal alliances or agreements with local communities or organisations that support socioeconomic development, community well-being, and/or environmental protection in the destination.

5.01.05

The hotel keeps records of the impact of its activities on community businesses.

Edited by Marco · 1d ago
Evidence No evidence uploaded
"Marked as Not Compliant — no records of community business impact were available during the audit. Recommend creating a tracking template by next round."
Marco Rivera · 1 day ago·View log (3)
6.01

RG. There is a commitment to environmental certification and good practices.

6.01.01

The sustainability policy has been disseminated to supplier companies through the usual communication channels.

6.01.02

The hotel has external sustainability certification.

6.02

RG. Sustainability is correctly managed and communicated throughout the customer experience.

6.02.01

The hotel has the mandatory customer experience points.

6.03

RG. The staff are familiar with sustainability strategies.

6.03.02

The hotel staff are familiar with the hotel's sustainability certifications.

6.04

RG. The staff are trained and educated on sustainability.

6.04.01

The sustainability policy has been disseminated to the staff through the usual communication channels.

6.04.03

Newly recruited staff receive a sustainability module as part of their training.

6.04.04

Hotel staff have completed sustainability training related to their jobs.

6.04.05

The hotel staff has completed the training on human rights and the code of ethics and is familiar with its content.

Evidence Marked N/A — not applicable for this audit round
Kitchen — 18 indicators
Indicators for this department will load here. (Mockup shows full content for General Management only.)
Bars — 9 indicators
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Housekeeping — 14 indicators
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Maintenance — 22 indicators
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Gardening — 11 indicators
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3R — 15 indicators
Indicators for this department will load here.
Spa — 7 indicators
Indicators for this department will load here.
Entertainment — 6 indicators
Indicators for this department will load here.
Reception — 10 indicators
Indicators for this department will load here.
Guest Service — 8 indicators
Indicators for this department will load here.
Warehouse — 12 indicators
Indicators for this department will load here.
Hygiene and Quality — 16 indicators
Indicators for this department will load here.
Insights

Data Analytics

Performance against objectives across divisions, regions and hotels.

Results
63.11%
Objective
62.40%
Diff SPI vs Objective
+0.74%
# Hotels
12
# Reports
21

Resultado SPI y Objetivos por división › región › hotel

SPI compliance score against the annual objective set for each hotel.

Objective SPI Result
Division Region Hotel SPI Objective
AMEArubaARB87.5%72.5%
AMEArubaARB87.5%72.5%
AMEArubaARB87.5%72.5%
AMEArubaARB87.5%72.5%
AMEArubaARB87.5%72.5%
AMEArubaARB87.5%72.5%
AMEArubaARB87.5%72.5%
AMEArubaARB87.5%72.5%

Diferencia Resultado contra Objetivo por división › región › hotel

Positive values exceed the objective; negative values fall below it.

Above objective Below objective
Division Region Hotel SPI − Obj.
AMEArubaARB+15.0%
AMEArubaARB+15.0%
AMEArubaARB+15.0%
AMEArubaARB+15.0%
AMEArubaARB+15.0%
AMEArubaARB+15.0%
AMEArubaARB+15.0%
AMEArubaARB+15.0%